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Terms & Conditions
These Terms & Conditions explain the rules for using Slotsdj Casino, including accessing the website, opening and using an account, participating in games, and using related services. Please read them carefully before registering or playing. By using the website, you confirm that you understand and agree to these terms, as well as any additional rules displayed for particular games, promotions or services.
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1. General conditions
These Terms & Conditions apply to your use of Slotsdj Casino and any website features, games, promotional offers, account services or other related content made available through the website. They form a legal agreement between you and the operator of the website. If you do not agree with these terms, you must not register, deposit funds, play games or otherwise use the website.
Review contents
You should also read any rules, instructions or conditions shown within a game or attached to a particular offer. Those rules form part of these Terms & Conditions when you use the relevant game or offer. If a specific game rule or promotional condition conflicts with a general provision in these terms, the specific rule will generally apply to that game or offer.
You are responsible for reading the current version of these terms before using the website. We may update, replace or amend the terms from time to time to reflect changes to the website, services, legal requirements, security practices or business operations. The updated version will apply from the time it is published, unless a different effective date is stated. Continuing to use the website after an update means that you accept the revised terms.
Your responsibility to comply
- You must use the website only for lawful purposes and in accordance with these terms.
- You must follow all instructions and reasonable security requirements shown on the website.
- You must make sure that your use of the service is permitted in the place where you are located.
- You must not allow another person to use your account or use another person's account.
- You must provide information that is accurate, complete and current when requested.
2. Eligibility, registration and account security
The website is intended only for people who are legally permitted to use online gambling services in their location. You must meet the applicable minimum age requirement and must not use the website if online gambling is prohibited for you. We may ask you to confirm your age, identity, location or other eligibility information before allowing access to some or all services.
When opening an account, you must provide truthful and complete information. You must update your details if they change or if information previously supplied is no longer accurate. We may carry out verification checks and may request documents or further information before an account is activated, before transactions are processed, or at another stage of the customer relationship.
You are responsible for keeping your login details, passwords, verification codes and other account information confidential. Any activity carried out through your account may be treated as activity carried out by you unless you have promptly notified us of unauthorised access. You should choose a strong password, avoid sharing it, and sign out when using a shared or public device.
Account restrictions and closure
We may refuse an application, restrict an account, suspend access, cancel a transaction or close an account where this is reasonably necessary for security, verification, responsible gambling, fraud prevention, compliance, technical or operational reasons. We may also take action where we believe these terms have been breached, information is misleading, an account is being misused, or activity may expose the website or another person to risk.
You may ask for your account to be closed at any time using the account or support process made available on the website. Account closure does not remove obligations that arose before closure. Any remaining balance, unsettled transaction or other account matter will be handled in accordance with applicable requirements and the circumstances of the closure. We may retain information where required for legal, regulatory, security, dispute-resolution or record-keeping purposes.
3. Games, deposits and withdrawals
Games are provided for entertainment. Before playing, you should understand the rules, available features, stake information and any applicable conditions. Game results are determined by the relevant game system and recorded in the website's technical systems. Subject to applicable law, our records will be used when resolving questions about game activity, transactions or account events.
You may only use payment methods that are available to you lawfully and that you are authorised to use. Payments must be made in your own name unless an alternative arrangement is expressly permitted. We may conduct checks relating to the source, ownership or proper use of funds and may delay, reject or reverse a transaction where verification or security concerns arise.
You are responsible for checking transaction details before confirming a deposit, withdrawal or other payment instruction. You should also check your account history and notify us promptly if you believe a transaction is incorrect, duplicated or unauthorised. Additional terms may apply to a particular payment method, including conditions imposed by a bank, payment provider or other financial institution.
A withdrawal request may be subject to account verification, payment checks, applicable game or account conditions, and any legal requirements that apply to the transaction. Processing times may vary depending on the payment method, verification status, system availability and other circumstances. We do not guarantee a particular processing time unless it is expressly stated in a specific applicable term.
Errors and irregular activity
If a technical, administrative or payment error results in an incorrect balance, game result, credit or transaction, we may correct the error and take reasonable steps to restore the position that should have applied. If funds are credited to your account in error, you must not use or withdraw those funds and must notify us as soon as possible.
We may investigate activity that appears fraudulent, abusive, collusive, unlawful or inconsistent with the intended use of the website. This may include activity involving multiple accounts, automated tools, payment misuse, manipulation of game features, attempts to bypass security controls or conduct designed to obtain an unfair advantage. During an investigation, access or transactions may be restricted to the extent reasonably required.
4. Promotions, responsible gambling and prohibited use
Promotions, rewards, bonuses or competitions may be offered from time to time. Each offer is subject to its own conditions, including any eligibility requirements, participation instructions, expiry conditions, wagering requirements, game restrictions, withdrawal conditions or other limitations stated with the offer. You should read those conditions before taking part. If you do not satisfy them, an offer or related benefit may not be available.
Unless the relevant offer says otherwise, promotional benefits are intended for one person and one genuine customer account. We may limit, withdraw or cancel an offer where there is evidence of misuse, multiple accounts, inaccurate information, collusion, automated activity or another breach of the offer conditions or these terms. We may correct obvious errors in promotional information and may end or change an offer where permitted.
Responsible gambling
Gambling should be treated as entertainment and not as a way to make money or recover financial losses. Set a budget before you play, use only money you can afford to lose, and take regular breaks. Do not gamble when you are distressed, under the influence of alcohol or other substances, or trying to solve financial problems.
- Do not chase losses or increase your stakes to try to recover money.
- Keep track of the time and money you spend gambling.
- Consider using any deposit, spending, loss or session controls available through the website.
- Ask for an account break, restriction or closure if gambling is becoming difficult to control.
- Seek independent support from an appropriate gambling-help or financial counselling service if you are concerned about your gambling.
You must not use the website for money laundering, fraud, theft, market manipulation, unlawful activity or any other improper purpose. You must not interfere with the operation or security of the website, introduce malicious code, use scraping or automated access without permission, exploit a vulnerability, reverse engineer protected systems, or attempt to obtain an unfair advantage.
5. Website content, liability and legal information
The website, games and related content may be changed, suspended or withdrawn at any time for maintenance, upgrades, security, legal, technical or operational reasons. We aim to provide a reliable service, but we do not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device, browser or internet connection.
You are responsible for your device, internet connection, software, security settings and any costs charged by your internet or mobile service provider. You should use appropriate security measures, keep software up to date and avoid accessing your account through unsafe networks or devices.
To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, including telecommunications failure, internet disruption, power failure, malicious activity, third-party service interruption, natural events or changes in legal requirements. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
Website content, branding, text, graphics, software and other materials are owned by or licensed to the relevant rights holder. You may use the website for personal, non-commercial purposes only. You must not copy, publish, modify, distribute, sell or commercially exploit website content unless you have permission or the law allows you to do so.
Privacy and complaints
Personal information is handled in accordance with the applicable privacy information made available on the website. This may include information about how data is collected, used, disclosed, stored and protected, as well as choices available to you. You should review the relevant privacy notice before registering or providing personal information.
If you have a question, concern or complaint about your account, a transaction, a game or these terms, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may request further details, investigate the issue and take reasonable steps to provide a response or resolution.
These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to consumers in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that provision has been waived.
